Write an Email Test #216
Write an Email
TOEFL iBT / Writing / Write an Email Video Solution (Tips & Tricks)
You will read some information and use the information to write an email.
You will have 7 minutes to write the email.
You live in a university dormitory, and the internet connection in your building has been unavailable for several hours. This is preventing you from working on your political science research paper. You need to report the problem.
Write an email to University IT Support. In your email, do the following.
- • State your name and dormitory building.
- • Explain the internet outage and how long it has lasted.
- • Ask when service might be restored.
Write as much as you can and in complete sentences.
Your Response:
To : [email protected]
Subject : Internet Outage in North Dormitory
Sample Score 5
Dear University IT Support Team,
My name is Olivia Chen, a resident of the North Dormitory, and I am writing to formally report a complete internet service outage in our building.|The connection, including both Wi-Fi and ethernet, has been entirely unavailable since approximately 10:00 AM this morning, meaning it has been down for several hours.
This prolonged disruption is critically impeding my academic progress, as I have a time-sensitive political science research paper that requires extensive use of online library databases.|Given the circumstances, could you please provide an update on the status of the repair and offer an estimated timeframe for when service might be fully restored?|Any information you can provide would be immensely helpful for planning my work.|Thank you for your attention to this urgent issue.
[Your Name]
Sample Score 4
Dear University IT Support,
My name is Michael Bell, and I am a student living in the North Dormitory.|I am writing to report that our internet connection has been down for several hours now.|The outage started late this morning, and it is still not working.
This is causing a problem for my studies, as I need to do research for my political science paper.|Could you please let me know when you think the service will be restored?|Any update would be very helpful.
Thank you for your assistance.|[Your Name]
Sample Score 3
Dear IT Support,|My name is Kevin Jones and I am in North Dormitory.|I write because there is no internet in my building.|It has been off for about four hours.
This is a big problem.|I must do research for my political science paper and I need the internet.|Can you please tell me when you will fix the internet?
Thank you for helping.
[Your Name]
TOEFL Writing – Write an Email Scoring Guide
SCORE 5: A fully successful response
The response is effective, is clearly expressed, and shows consistent facility in the use of language.
A typical response displays the following:
- Elaboration that effectively supports the communicative purpose
- Effective syntactic variety and precise, idiomatic word choice
- Consistent use of appropriate social conventions (e.g., politeness, register, organization of information and formulation of actions such as requests, refusals, criticisms, etc.)
- Almost no lexical or grammatical errors other than those expected from a competent writer writing under timed conditions (e.g., common typos or common misspellings or substitutions like there/their)
SCORE 4: A generally successful response
The response is mostly effective and easily understood. Language facility is adequate to the task.
A typical response displays the following:
- Adequate elaboration to support the communicative purpose
- Syntactic variety and appropriate word choice
- Mostly appropriate social conventions
- Few lexical or grammatical errors
SCORE 3: A partially successful response
The response generally accomplishes the task. Limitations in language facility may prevent parts of the message from being fully clear and effective.
A typical response displays the following:
- Elaboration that partially supports the communicative purpose
- A moderate range of syntax and vocabulary
- Some noticeable errors in structure, word forms, use of idiomatic language and/or social conventions
SCORE 2: A mostly unsuccessful response
The response reflects an attempt to address the task, but it is mostly ineffective. The message may be limited or difficult to interpret.
A typical response exhibits one or more of the following:
- Limited or irrelevant elaboration
- Some connected sentence-level language, with a limited range of syntax and vocabulary
- An accumulation of errors in sentence structure and/or language use
SCORE 1: An unsuccessful response
The response reflects an ineffective attempt to address the task. The message may be limited to the point of being unintelligible.
A typical response exhibits one or more of the following:
- Very little elaboration, if any
- Telegraphic language (i.e., short and/or disconnected phrases and sentences) with a very limited range of vocabulary
- Serious and frequent errors in the use of language
- Minimal original language; any coherent language is mostly borrowed from the stimulus
SCORE 0: No response / irrelevant response
The response is blank, rejects the topic, is not in English, is entirely copied from the prompt, is entirely unconnected to the prompt, or consists of arbitrary keystrokes.
Highlights
| ID: | #io8426566324 |