Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently ordered a textbook for your geography class from the university bookstore's website. The package arrived today, but it contained a novel instead of the textbook you paid for. You need to contact customer support to resolve the issue.

Write an email to the bookstore's customer support. In your email, do the following:

• • State which textbook you recently ordered.
• • Describe the incorrect item that you received.
• • Ask for instructions on how to get an exchange.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Wrong Book Delivered in Order