Write an Email Test #001
Write an Email
You will read some information and use the information to write an email.
You will have 7 minutes to write the email.
You booked a study room at the university library for your history project group for this Friday. You received a confirmation email, but it shows the booking is for next Friday. You need to get this corrected quickly because your project deadline is approaching.
Write an email to the library staff. In your email, do the following:
- • Thank the staff for the booking confirmation.
- • Explain the date error in your confirmation.
- • Ask how to correct the booking for this Friday.
Write as much as you can and in complete sentences.
Your Response:
To : [email protected]
Subject : Incorrect Study Room Booking
Sample Score 5
"Dear Library Services Team,| Thank you very much for sending the confirmation for my recent study room booking.| I appreciate your prompt assistance with my request for a space for my history project group.
Upon reviewing the confirmation details, it appears there is a small discrepancy with the reserved date.| I had requested the room for this upcoming Friday, but the confirmation I received indicates the booking is for the following Friday.| It is quite important for my group to meet this week, as our project deadline is early next week.
Could you please advise on the procedure to correct this booking to reflect the originally intended date?| Please let me know if a new reservation is needed or if the current one can be adjusted.| I look forward to hearing from you soon.| [Your Name]"
Sample Score 4
"Dear Library Staff,| Thank you for confirming my study room booking for my history project group.| I received the confirmation email earlier today.
I am writing because I think there is a mistake with the date.| I requested the room for this Friday, but the confirmation says it is for next Friday.| My group needs to meet this week because our project is due soon.
Could you please tell me how to fix this error?| I would appreciate your help changing the booking to the correct date.| Thank you for your help.| [Your Name]"
Sample Score 3
"Hello,| Thank you for the email about my booking.
The date in the confirmation is wrong.| I booked the room for this Friday for my history project, but the email says next Friday.| This is a problem because my project is due very soon.
Can you please tell me how to fix this?| I need to change the booking to this Friday.| Thank you for your help.| [Your Name]"
TOEFL Writing – Write an Email Scoring Guide
SCORE 5: A fully successful response
The response is effective, is clearly expressed, and shows consistent facility in the use of language.
A typical response displays the following:
- Elaboration that effectively supports the communicative purpose
- Effective syntactic variety and precise, idiomatic word choice
- Consistent use of appropriate social conventions (e.g., politeness, register, organization of information and formulation of actions such as requests, refusals, criticisms, etc.)
- Almost no lexical or grammatical errors other than those expected from a competent writer writing under timed conditions (e.g., common typos or common misspellings or substitutions like there/their)
SCORE 4: A generally successful response
The response is mostly effective and easily understood. Language facility is adequate to the task.
A typical response displays the following:
- Adequate elaboration to support the communicative purpose
- Syntactic variety and appropriate word choice
- Mostly appropriate social conventions
- Few lexical or grammatical errors
SCORE 3: A partially successful response
The response generally accomplishes the task. Limitations in language facility may prevent parts of the message from being fully clear and effective.
A typical response displays the following:
- Elaboration that partially supports the communicative purpose
- A moderate range of syntax and vocabulary
- Some noticeable errors in structure, word forms, use of idiomatic language and/or social conventions
SCORE 2: A mostly unsuccessful response
The response reflects an attempt to address the task, but it is mostly ineffective. The message may be limited or difficult to interpret.
A typical response exhibits one or more of the following:
- Limited or irrelevant elaboration
- Some connected sentence-level language, with a limited range of syntax and vocabulary
- An accumulation of errors in sentence structure and/or language use
SCORE 1: An unsuccessful response
The response reflects an ineffective attempt to address the task. The message may be limited to the point of being unintelligible.
A typical response exhibits one or more of the following:
- Very little elaboration, if any
- Telegraphic language (i.e., short and/or disconnected phrases and sentences) with a very limited range of vocabulary
- Serious and frequent errors in the use of language
- Minimal original language; any coherent language is mostly borrowed from the stimulus
SCORE 0: No response / irrelevant response
The response is blank, rejects the topic, is not in English, is entirely copied from the prompt, is entirely unconnected to the prompt, or consists of arbitrary keystrokes.
Highlights
| ID: | #io1268315331 |