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Read an email Test #142
Read an email with 3 questions
From:
Date:
07/18/2024
Subject:
Maintenance Request - Apartment 4B
Dear Resident Services Team,
I am writing to report an issue in my apartment, unit 4B. For the past two days, the faucet in my kitchen sink has been dripping continuously. It is a steady drip, and despite my attempts to tighten the handle, the problem persists. I am concerned about the wasted water and the constant noise.
Could you please schedule a maintenance visit to repair the leak? I am generally available on weekdays after 3:00 PM. However, you have my permission to enter the apartment on Friday, July 21st, if I am not home, as I would like this fixed before the weekend.
Please let me know when a technician can be expected.
Thank you,
Jian Chen
1. What is the primary reason for Mr. Chen's email?
A) To complain about noise from a neighbor
B) To ask for permission to perform his own repair
C) To report a problem with his plumbing
D) To inquire about his water bill
2. When is Mr. Chen available on weekdays?
A) Only on Friday, July 21st
B) Any time during the day
C) Before 3:00 PM
D) In the afternoon
3. What does Mr. Chen's email imply?
A) The maintenance team requires permission to enter a tenant's apartment.
B) He has had plumbing issues in the apartment before.
C) He will be away for the entire weekend.
D) The maintenance team only works on Fridays.
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