Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently purchased a historical documentary on DVD from an online store, but the disc you received is for a completely different movie. The documentary is for a class project, so you need the correct item quickly.

Write an email to customer service. In your email, do the following.

• • Mention your appreciation for their wide selection of films.
• • Describe the error with the item you received.
• • Ask how to exchange it for the correct documentary.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Incorrect Item Received in Order #78912