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Listen and Repeat Test #086
Listen and Repeat
IT Help Desk
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are a new technician at the IT Help Desk. Listen to your trainer and repeat what he says.
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are a new technician at the IT Help Desk. Listen to your trainer and repeat what he says.
Our main job is to help students with their computer issues.
First, you should create a service ticket for each request.
We can reset forgotten passwords at this station.
Please direct all hardware repair questions to the service center.
The university offers free software, available for download on our website.
Make sure you confirm the student's identity before making account changes.
If you cannot resolve an issue within fifteen minutes, please escalate it to a supervisor.
Highlights
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