Write an Email Test #219
Write an Email
TOEFL iBT / Writing / Write an Email Video Solution (Tips & Tricks)
You will read some information and use the information to write an email.
You will have 7 minutes to write the email.
The campus shuttle bus, which you use to get to your literature class, has been arriving late all week. This has caused you to be late for class twice. You want to inform the campus transportation office about this issue.
Write an email to the Campus Transportation Office. In your email, do the following.
- • State which shuttle route you use and at what time.
- • Describe the problem with the shuttle's schedule.
- • Ask if anything can be done to fix the delays.
Write as much as you can and in complete sentences.
Your Response:
To : [email protected]
Subject : Shuttle Bus Delays
Sample Score 5
Dear Campus Transportation Office,
I am writing to bring a recurring issue to your attention regarding the campus shuttle service. Specifically, I rely on the Route B shuttle that is scheduled to depart at 8:30 AM to commute to the Arts Building for my literature class.
Unfortunately, this shuttle has been consistently arriving late throughout the entire week. As a direct result of these unexpected delays, I have already arrived late to my class on two separate occasions, which is negatively impacting my attendance and ability to follow the lectures.
Could you please investigate the cause of these delays? I would appreciate it if you could inform me if any measures can be taken to ensure the bus returns to its standard schedule promptly.
Sincerely,
[Student Name]
Sample Score 4
To the Campus Transportation Office,
I am writing this email to report a problem with the campus shuttle bus schedule. I usually take the Blue Route bus at 9:00 AM to get to my literature class on time.
However, the bus has been arriving late all week long. Because of this problem, I was late for my class two times this week. This is stressful for me because I do not want to miss the beginning of my lessons.
Is there anything that can be done to fix these delays? I hope you can solve this problem soon so that students can arrive at class on time.
Thank you,
[Student Name]
Sample Score 3
Hello,
I writing to you because the shuttle bus have a problem this week. I use the North Campus shuttle at 8:30 AM everyday for go to my literature class.
The bus come late all this week. It is a big problem. I was late to my class twice because the bus is not on time. My teacher is not happy.
Can you please fixing the schedule? I want the bus to come at the correct time.
Thanks,
[Student Name]
TOEFL Writing – Write an Email Scoring Guide
SCORE 5: A fully successful response
The response is effective, is clearly expressed, and shows consistent facility in the use of language.
A typical response displays the following:
- Elaboration that effectively supports the communicative purpose
- Effective syntactic variety and precise, idiomatic word choice
- Consistent use of appropriate social conventions (e.g., politeness, register, organization of information and formulation of actions such as requests, refusals, criticisms, etc.)
- Almost no lexical or grammatical errors other than those expected from a competent writer writing under timed conditions (e.g., common typos or common misspellings or substitutions like there/their)
SCORE 4: A generally successful response
The response is mostly effective and easily understood. Language facility is adequate to the task.
A typical response displays the following:
- Adequate elaboration to support the communicative purpose
- Syntactic variety and appropriate word choice
- Mostly appropriate social conventions
- Few lexical or grammatical errors
SCORE 3: A partially successful response
The response generally accomplishes the task. Limitations in language facility may prevent parts of the message from being fully clear and effective.
A typical response displays the following:
- Elaboration that partially supports the communicative purpose
- A moderate range of syntax and vocabulary
- Some noticeable errors in structure, word forms, use of idiomatic language and/or social conventions
SCORE 2: A mostly unsuccessful response
The response reflects an attempt to address the task, but it is mostly ineffective. The message may be limited or difficult to interpret.
A typical response exhibits one or more of the following:
- Limited or irrelevant elaboration
- Some connected sentence-level language, with a limited range of syntax and vocabulary
- An accumulation of errors in sentence structure and/or language use
SCORE 1: An unsuccessful response
The response reflects an ineffective attempt to address the task. The message may be limited to the point of being unintelligible.
A typical response exhibits one or more of the following:
- Very little elaboration, if any
- Telegraphic language (i.e., short and/or disconnected phrases and sentences) with a very limited range of vocabulary
- Serious and frequent errors in the use of language
- Minimal original language; any coherent language is mostly borrowed from the stimulus
SCORE 0: No response / irrelevant response
The response is blank, rejects the topic, is not in English, is entirely copied from the prompt, is entirely unconnected to the prompt, or consists of arbitrary keystrokes.
Highlights
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