Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently purchased a digital textbook about European history for a class, but you discovered it is the wrong edition. The course requires the 5th edition, and you bought the 4th. You need to request an exchange or refund.

Write an email to the online store's customer service. In your email, do the following.

• • Say that you appreciate their wide selection of textbooks.
• • Explain that you purchased the wrong textbook edition.
• • Ask about the process for an exchange or refund.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Exchange for Incorrect Textbook Edition