Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You bought a new jacket from a clothing store last week, but after wearing it once, you noticed a small tear in the seam. The store's policy allows for returns within 30 days. You want to exchange the jacket.

Write an email to the store's customer service department. In your email, do the following.

• • Say what you like about the jacket you purchased.
• • Describe the damage you discovered on the item.
• • Request to exchange it for a new one.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Request for an Exchange