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Listen and Repeat Test #503
Listen and Repeat
IT Help Desk
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are starting a new job at the IT Help Desk. Listen to your trainer and repeat what she says.
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are starting a new job at the IT Help Desk. Listen to your trainer and repeat what she says.
We assist students with their computer issues.
First, ask for the student's name and ID number.
You can reset a forgotten password for them.
Please be patient when explaining technical steps.
The university provides free software for all students.
Our ticketing system, used for tracking problems, is easy to learn.
If you cannot solve an issue, escalate it to a senior technician.
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