Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently ordered a collection of historical maps from an online store. The package arrived today, but one of the maps was damaged during shipping. You would like to get a replacement for the damaged item.

Write an email to the customer service department. In your email, do the following.

• • State that you have received your recent order.
• • Describe the damage to one of the maps.
• • Ask how you can get a replacement.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Damaged Item in Order 45621