Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently ordered a book about ancient geography from an online bookstore. The package arrived today, but when you opened it, you discovered that the company sent you the wrong book. You need to contact customer service to resolve the issue.

Write an email to the bookstore's customer service department. In your email, do the following.

• • Acknowledge that your package arrived on time.
• • Describe the error with the book you received.
• • Ask for instructions on how to exchange it.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Wrong Item Received in Order #78451