Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently ordered a history textbook from the university bookstore's website. The package arrived today, but it contained a different book on geography instead. You need to get the correct textbook for your class.

Write an email to the bookstore's customer support. In your email, do the following.

• • Mention your recent purchase from the store.
• • Describe receiving the wrong textbook.
• • Ask how to exchange it for the correct one.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Wrong Book Delivered in Order #5821