Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You purchased a portable music player from an electronics store last week. After using it twice, it has stopped working and will not turn on, even after charging. You have the receipt and want to resolve the issue.

Write an email to customer support for the electronics store. In your email, do the following.

• • Say that you are a frequent customer of the store.
• • Describe the problem with the new music player.
• • Ask about the policy for an exchange or refund.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Issue with Purchase (Order #459B)