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Listen and Repeat Test #628
Listen and Repeat
IT Help Desk
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are a new technician at the IT help desk. Listen to your supervisor and repeat what he says.
An interviewer will ask you questions. Answer the questions and be sure to say as much as you can in the time allowed.
No time for preparation will be provided.
You are a new technician at the IT help desk. Listen to your supervisor and repeat what he says.
First, you should ask for the student's ID number.
I need you to understand the problem they are having.
You can try restarting the computer to fix many common issues.
Our software resources are available on the main university website.
Strong passwords with special characters are required for all accounts.
A service ticket should be resolved within one business day.
For complex hardware problems, you may need to schedule an appointment.
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