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Listen to a Conversation Test #017
Listen to a Conversation
1. Why is the woman talking to the man?
A) To complain about a product
B) To ask for a cash refund
C) To get a different item size
D) To apply for store credit
2. What is required for an exchange?
A) The original packaging
B) The purchase receipt
C) A store membership card
D) A form of identification
Woman: Hello, I'd like to exchange this shirt. I bought it last week, but it's the wrong size.
Man: Certainly. Do you have the original receipt with you?
Woman: Oh, I don't think I kept it. Is that a problem?
Man: I'm afraid our policy requires a receipt for all exchanges. Without it, I can only offer you store credit for its current price.
Man: Certainly. Do you have the original receipt with you?
Woman: Oh, I don't think I kept it. Is that a problem?
Man: I'm afraid our policy requires a receipt for all exchanges. Without it, I can only offer you store credit for its current price.
Highlights
| ID: | #io3491154416 |
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