Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently ordered a textbook from the university bookstore's website. The package arrived today, but it contained the wrong book. You need to contact customer support to resolve the issue.

Write an email to the bookstore's customer support. In your email, do the following.

• • Provide your recent order number.
• • Explain the mistake with the book you received.
• • Ask how to exchange it for the correct one.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Incorrect Item in My Order