Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You ordered a textbook for your geography class from the university bookstore's website. The package arrived today, but it contained a novel instead of the textbook you paid for. You need the correct book before your class starts next week.

Write an email to the bookstore's customer support. In your email, do the following:

• • State that you recently received your online order.
• • Describe the mistake with the item you received.
• • Request instructions for an exchange.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Wrong Book in Recent Order