Write an Email

You will read some information and use the information to write an email.
You will have 7 minutes to write the email.

You recently purchased a book about ancient Roman history from a local bookstore. The clerk accidentally scanned the book twice and you were charged for two copies instead of one, which you did not realize until you checked your receipt at home.

Write an email to the bookstore's customer service. In your email, do the following.

• • State that you recently shopped at their store.
• • Explain the billing error on your recent purchase.
• • Ask what you need to do to receive a refund.

Write as much as you can and in complete sentences.

Your Response:

To : [email protected]

Subject : Inquiry about a Billing Error