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Read an email Test #099
Read an email with 3 questions
From:
Date:
04/10/2024
Subject:
URGENT SAFETY RECALL: Summit Trekker Model X Hiking Boots
Dear Valued Customer,
Outdoor Gear Inc. is issuing an immediate voluntary recall for the Summit Trekker Model X hiking boots (men's and women's) sold between January 1, 2024, and March 31, 2024. We have identified a manufacturing defect where the sole can unexpectedly detach from the upper part of the boot, creating a fall hazard.
Please stop using these boots immediately. You can return the boots to any Outdoor Gear Inc. retail store for a full refund or a free replacement with a different model of equal value. Proof of purchase is not required.
We sincerely apologize for this issue and appreciate your cooperation.
Sincerely,
The Outdoor Gear Inc. Safety Team
1. What is the main reason for the email?
A) To advertise a new model of hiking boots
B) To inform customers about a problem with a product
C) To announce a sale on outdoor equipment
D) To thank customers for their recent purchase
2. What is the specific problem with the boots?
A) The waterproofing is defective.
B) They are the wrong size for most customers.
C) The sole might come off.
D) They were sold at the wrong price.
3. Why did the recipient get this email?
A) They work for Outdoor Gear Inc.
B) They recently returned a pair of boots.
C) They complained about a product defect.
D) They are likely on a customer mailing list for the company.
Highlights
| ID: | #io1864218845 |
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